Shipping Policy

Shipping Method
MX INK orders are sent via Australia Post or DHL. All shipments includes a tracking number so you can track the location of your parcel at any time. Your order will be updated with tracking details once dispatched. Deliveries are made on business days only (Monday-Friday).

Shipping Costs
MX INK charges a flat $15.00 AUD shipping fee on all orders Australia wide. On international orders shipping fees will be calculated on an order by order basis.

Delivery Time
Generally most parcels are delivered within 2-3 business days after dispatch. This is dependent on whether you are within the Australian Post Next Business Day Delivery Network. If you are not in a Next Business Day Delivery area delivery times will be slightly longer.

Shipping Zones
MX INK delivers to any location within Australia serviced by Australian Post package delivery (Covers almost all of Australia).

Tracking your parcel
You will receive a confirmation e-mail once your order has been dispatched. This email will contain the date your order was shipped, along with a tracking number so you can track your parcel at any time through the carriers website.

Packaging
Your graphics will come flat packed in our custom cardboard packaging. This ensures your graphics do not get folded or bent whilst in transit. Also included with your order will be your order invoice and full installation instructions. We aim to keep unnecessary packing to a minimum, thereby saving wastage and additional cost of shipping.

Returns
If your parcel is returned to us for ANY reason you will still be responsible for the original shipping fee charged to you by MX INK. We will contact you via phone and email to re-confirm your shipping address. You will be charged an additional $15.00 AUD shipping fee to re-ship your parcel.

International Shipping
We currently ship worldwide. We ship all international orders via DHL, or otherwise specified by region. You will receive an email with tracking information once shipped.